Measurement

A process for developing Key Performance Indicators (KPIs)


Since writing The Maintenance Scorecard several major organizations have adopted this approach. This has included companies in the infrastructure, utilities and manufacturing industries. It has been an incredible journey for myself and one that I have learned a lot from.

The reason for this post is because I thought that it would be good to detail the process that I generally use for setting up

From 'Art Of Change'

The Maintenance Productivity Factor


After decades of cutting costs through traditional methods maintainers are finding additional efficiency gains to be either limited or physically impossible. This article looks at sophisticated new metrics and methods to unlock the hidden maintenance workforce in your plant.

Increasing challenges for maintainers

After decades of evolving in virtual isolation, the discipline of physical asset management is now attracting interest from corporate management, institutions, regulators and government bodies. Asset managers are feeling the impact of this ...

From 'Art Of Change'

Leading and Lagging Indicators


Performance measurement is one of the methods at the heart of propelling an organization towards breakthrough performance. This generally takes the form of performance indicators, key performance indicators, and measurement programs all designed to focus the attention on various areas of performance.

Within the Maintenance Scorecard, MSC, the approach taken is to create metrics based on desired performance levels, rather than employing some form of measurement by pick-list approach to building a metrics program.
The old adage is “if you can measure it you can manage it”. The Maintenanc ...

From 'Art Of Change'

A Different point of View; Aligning your Maintenance Scorecard for Maximum Impact


The Maintenance Scorecard has now been implemented and adopted by companies from Europe, the USA, the Middle East and Asia. It is a succesful technique for driving real value from the physical asset base from the top to the bottom of any organization.  

This article addresses some of the frequently asked questions regarding implementation of The Maintenance Scorecard (MSC

From 'Art Of Change'